Club Closure Updates
Following the government’s announcement we, with huge sadness, will be forced to close our doors once again as of Thursday 5th November. We will be re-opening on the 2nd December as long as this date is honoured by the government.
We will revert as we did before to offering a full and comprehensive timetable of classes so that you can all still maintain activity, strength, fitness, connection, value, and mental wellbeing from your membership with The Factory. Our amazing teachers and trainers will be there for you again, and deliver engaging, quality classes for you all. If you have a Gym Only membership, we will open the Online Fitness Classes to you.
Our NEW timetable of online classes for November will be updated and live from Wednesday 4th November at the latest!
Owing to the extremely short notice from the government, for most members we are unable to place any suspensions on membership fees that were due to come out today, or in the next 14 days. Please see below for the options available to you.
1. To maintain your membership, join in with our online classes, and help to keep The Factory open for you when we return! This is our default option and no action from you is necessary.
2. If you have a membership directly with The Factory and you don’t want to join the online classes, we can defer your membership payment for this month to cover next month. Please email email@example.com to arrange this.
3. If you joined The Factory through a promotion and you don’t want to join the online classes, please email firstname.lastname@example.org to request a suspension on your account.
4. If you have a pack of classes, or you have paid for 6/12 months in advance and you don’t want to join online classes, we will extend the validity of your packs/memberships, Please email email@example.com to do this. Class packs/passes can now be used for online sessions if you would like to join us!
As an independent gym with such a strong community vibe, we have been extremely grateful for the support you have shown through what has been a difficult year for us all. We will be here for you over the next few weeks and in to the beyond, and we continue to treasure each and every one of you.
If you have any questions about joinng online classes, or need help, feel free to message us directly on Facebook, or email reception firstname.lastname@example.org