Updated 16th Dec 2020 - Click here for current operating status and membership information.
Covid-19 Club Policies
At The Factory we are taking the spread of Covid-9 seriously. Whilst we are super excited to be opening again, it is important to make sure we are still being as safe as possible while we all get back to enjoying ourselves. The points below outline our expectations from everyone visiting our building, members, guests, and of course, our staff and teachers.
Most importantly, if you are showing any signs or symptoms of Covid-19 (coughing, fever), do not come, we will ask you to leave immediately. This includes common colds. We will not take the risk. We have contactless thermometers at reception and for use in the studios and we will check you.
A face covering should be worn when travelling through common areas of the building. This includes entering and leaving the building, going to the bathroom, on the stairs entering and exiting the upstairs studios or if you need to come and speak to one of the staff at reception.
People should maintain at least 1 meter distance from each other.
Avoid close face-to-face conversations.
Hand sanitiser must be used when entering the building, and when you leave your studio, or the gym area. Regular handwashing should also take place.
Avoid touching surfaces with your hands where possible. If you use any equipment such as any gym equipment or yoga mats / blocks, or use window sills / ballet barres, you must clean these afterwards using the provided purple spray and gym tissue. Sweat towels are not permitted.
No communal gathering in common areas. Our waiting space upstairs is currently not to be used, and you should not wait or have long conversations at reception.
You should arrive for your visit (Class or Gym Session) no more than 5 minutes beforehand. We are allowing a 15 minute space between the end of a class or gym session and the start of the next one. Please arrive “ready to train”. Showers and changing areas will be heavily restricted with a maxim of 2 people allowed to use these areas at once.
To use our water machines, a refillable water bottle must be brought with you, we will not have disposable cups available.
2 people maximum in each bathroom at a time. We have taken some of our toilet stalls out of action for the time being. It is also important that toilets are flushed with the lids closed. We also have cleaning spray available in the toilets so you can sanitise the seats and flush buttons.
Music volume in the gym area and studios should not exceed a level where anyone needs to shout. Aerosol transmission of the virus increases with voice projection.
All members must have their visit (classes and/or gym sessions) booked in advance. This is done through the new app. Classes can be booked a maximum of 3 days in advance, gym sessions 14 days.
Updated 16th December 2020
Club Operating Status
Following the government’s announcement on the 13th December we will be open for gym use as before, with no group classes or activities taking place in-person. Please do use our studios to exercise in if they are not in use, but as usual please ensure you clean anything you have used when you are finished and take any equipment back to the gym floor.
We will be running open practice sessions for Pole. You can find these in your app and you must book your pole as you would have booked a class. These sessions are for your own skill maintenance while we can't run classes. The sessions will be supervised for safety but there will be no instruction. Please ensure you maintain social distance at all times and clean your equipment before and after use.
We will revert as we did before to offering a full online timetable of classes so that you can all still maintain activity, strength, fitness, connection, value, and mental wellbeing from your membership with The Factory. Our amazing teachers and trainers will be there for you again, and deliver engaging, quality classes for you all. If you have a Gym Only membership, we will open the Online Fitness Classes to you.
Our timetable of online classes for the last few days of December is updated and live now.
Owing to the extremely short notice from the government (1 day), we are again unable to place any suspensions on membership fees that were due to come out today, or in the next 14 days. Please see below for the options available to you.
1. To leave your membership active, join in with our online classes, and also help to keep The Factory open in the future! This is our default option and no action from you is necessary.
2. If you have a membership directly with The Factory and you don’t want to join the online classes, we can defer your membership payment for this month to cover next month. Please email email@example.com to arrange this.
3. If you joined The Factory through a promotion and you don’t want to join the online classes, please email firstname.lastname@example.org to request a suspension on your account.
4. If you have a pack of classes, or you have paid for 6/12 months in advance and you don’t want to join online classes, we will extend the validity of your packs/memberships, Please email email@example.com to do this. Class packs/passes can now be used for online sessions if you would like to join us!
As an independent gym with such a strong community vibe, we have been extremely grateful for the support you have shown through what has been a difficult year for us all. We will be here for you over the next few weeks and in to the beyond, and we continue to treasure each and every one of you.
If you have any questions about joining online classes, or need help, feel free to message us directly on Facebook, or email reception firstname.lastname@example.org