The Factory Gym welcomes member reviews and customer feedback to help maintain our customer experience.
You can find our published member reviews here.
"This is by far the best gym I've ever been to. Classes are diverse - there's something for everyone. The instructors are really knowledgable and professional. The gym area isn't very busy so you never have to wait for equipment. Staff are very friendly."
"The dance classes and the teachers are excellent, and there is a lovely atmosphere. The people are very friendly it has more of a local dance school feel to it. I would definitely recommend it!"
"I have been a member of The Factory Gym for two years now and I LOVE IT! The place is really uplifting. Alex and the team are fantastic, always interested in having a chat and finding out how your day has been. The classes rock. My home away from home"
"I love the Factory! It's the first gym I've not become allergic to after a couple of months of membership. Mostly I LOVE Becky's yoga class on Sunday and Wednesday. My practice has come on in leaps and bounds since joining about a year ago. She's really clear, fun, knowledgeable and the partner work makes going upside down way less terrifying."
"It's great. Amazing studios, staff friendly from reception to classes and PTs. So professional too, absolutely. Not crowded. The only thing is that some classes are soon fully booked... But of course they are: they are amazing!!! Anyway there's always a waiting list and, you know what? I have always found availability in the end. The club is part of my daily life!!!! Members are nice as well: taken up with them. Completely fallen for it."
"I've just joined a month ago and I'm very impressed with the ranges of classes available and the online booking is pretty slick... More importantly, having just started the 1-2-1 with a personal trainer, I genuinely believe they care about your results! Really impressed with the trainers and instructors I've met so far and can see myself getting comfortable at this gym - have made more progress here than I did before! Love you guys!"
"I have been a member for around 18 months and will happily say that this is the greatest gym I have ever been a member of. The staff and trainers are amazing and make every visit an enjoyable one (...an enjoyable gym...what???) Everyone is full of encouragement and positivity - it's way more than just a gym."
"Possibly the best gym I even joined. Nice variety of courses, great studio and the team is just amazing. They know what they are doing, they are super friendly and always willing to help."